Explain a problem and ask for help
Say what failed, when you bought it and when you need help. In this example the shop promises an inspection, not an exchange.
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Энэ чихэвчийг өчигдөр авсан боловч нэг тал нь дуугарахгүй байна.
I bought these earphones yesterday, but one side doesn't work.
Уучлаарай. Баримт байгаа юу?
I'm sorry. Do you have the receipt?
Тийм, энд байна. Солиулж болох уу?
Yes, here it is. Could I exchange them?
Эхлээд шалгах хэрэгтэй. Танд арван минутын зав байна уу?
We need to check them first. Do you have ten minutes?
Би маргааш явна. Өнөөдөр шалгаж өгч болох уу?
I'm leaving tomorrow. Could you check them today?
Болно. Энд арван минут хүлээнэ үү.
Yes. Please wait here for ten minutes.
Conversation practice
Listen, then hide your lines and answer aloud. Read the meaning only when needed. Try the changed situation before revealing a model response. These speaking tasks are self-practice, not automatically graded.
I bought these earphones yesterday, but one side doesn't work.
Show / hide this line
Энэ чихэвчийг өчигдөр авсан боловч нэг тал нь дуугарахгүй байна.
I'm sorry. Do you have the receipt?
Show / hide this line
Уучлаарай. Баримт байгаа юу?
Yes, here it is. Could I exchange them?
Show / hide this line
Тийм, энд байна. Солиулж болох уу?
We need to check them first. Do you have ten minutes?
Show / hide this line
Эхлээд шалгах хэрэгтэй. Танд арван минутын зав байна уу?
I'm leaving tomorrow. Could you check them today?
Show / hide this line
Би маргааш явна. Өнөөдөр шалгаж өгч болох уу?
Yes. Please wait here for ten minutes.
Show / hide this line
Болно. Энд арван минут хүлээнэ үү.
Change the situation
Now neither earphone works. Explain the problem and ask for an inspection today.
One possible response
Хоёр тал нь хоёулаа дуугарахгүй байна. Өнөөдөр шалгаж өгч болох уу?
Both sides don't work. Could you check them today?
Did you include all the changed details? Now switch roles and ask one follow-up question of your own.
Уучлаарай. Баримт байгаа юу?
Up to 20 seconds per recording. Recordings are not uploaded. For longer answers, practice in sections.
Check understanding · three questions
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