Explain a problem and ask for help
Say what failed, when you bought it and when you need help. In this example the shop promises an inspection, not an exchange.
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A rough reading aid, not exact pronunciation. Hyphens separate syllables. Listen first, then try with hints hidden. “eu” is said with unrounded lips; “uh” only approximates ㅓ. Doubled consonants are tense, not extra syllables. Do not add a vowel after a final consonant.
Build your message
이 이어폰을 어제 샀는데 한쪽에서 소리가 안 나요.
Sound hintee ee-uh-poh-neul uh-jeh sahn-neun-deh hahn-jjoh-geh-suh soh-ree-gah ahn nah-yoh
I bought these earphones yesterday, but one side doesn't work.
죄송합니다. 영수증이 있으세요?
Sound hintjweh-sohng-hahm-nee-dah. yuhng-soo-jeung-ee ee-sseu-seh-yoh
I'm sorry. Do you have the receipt?
네, 여기 있어요. 교환할 수 있을까요?
Sound hintneh, yuh-gee ee-ssuh-yoh. gyoh-hwahn-hahl ssoo ee-sseul-kkah-yoh
Yes, here it is. Could I exchange them?
먼저 확인해야 해요. 십 분 정도 시간 괜찮으세요?
Sound hintmuhn-juh hwah-geen-heh-yah heh-yoh. seep ppoon juhng-doh see-gahn gwehn-chah-neu-seh-yoh
We need to check them first. Do you have ten minutes?
내일 떠날 예정이에요. 오늘 확인해 주실 수 있나요?
Sound hintneh-eel ttuh-nahl yeh-juhng-ee-eh-yoh. oh-neul hwah-geen-heh joo-seel ssoo een-nah-yoh
I'm leaving tomorrow. Could you check them today?
네. 여기서 십 분만 기다려 주세요.
Sound hintneh. yuh-gee-suh seep ppoon-mahn gee-dah-ryuh joo-seh-yoh
Yes. Please wait here for ten minutes.
Conversation practice
Listen, then hide your lines and answer aloud. Read the meaning only when needed. Try the changed situation before revealing a model response. These speaking tasks are self-practice, not automatically graded.
I bought these earphones yesterday, but one side doesn't work.
Show / hide this line
이 이어폰을 어제 샀는데 한쪽에서 소리가 안 나요.
Sound hintee ee-uh-poh-neul uh-jeh sahn-neun-deh hahn-jjoh-geh-suh soh-ree-gah ahn nah-yoh
I'm sorry. Do you have the receipt?
Show / hide this line
죄송합니다. 영수증이 있으세요?
Sound hintjweh-sohng-hahm-nee-dah. yuhng-soo-jeung-ee ee-sseu-seh-yoh
Yes, here it is. Could I exchange them?
Show / hide this line
네, 여기 있어요. 교환할 수 있을까요?
Sound hintneh, yuh-gee ee-ssuh-yoh. gyoh-hwahn-hahl ssoo ee-sseul-kkah-yoh
We need to check them first. Do you have ten minutes?
Show / hide this line
먼저 확인해야 해요. 십 분 정도 시간 괜찮으세요?
Sound hintmuhn-juh hwah-geen-heh-yah heh-yoh. seep ppoon juhng-doh see-gahn gwehn-chah-neu-seh-yoh
I'm leaving tomorrow. Could you check them today?
Show / hide this line
내일 떠날 예정이에요. 오늘 확인해 주실 수 있나요?
Sound hintneh-eel ttuh-nahl yeh-juhng-ee-eh-yoh. oh-neul hwah-geen-heh joo-seel ssoo een-nah-yoh
Yes. Please wait here for ten minutes.
Show / hide this line
네. 여기서 십 분만 기다려 주세요.
Sound hintneh. yuh-gee-suh seep ppoon-mahn gee-dah-ryuh joo-seh-yoh
Change the situation
Now neither earphone works. Explain the problem and ask for an inspection today.
One possible response
양쪽에서 소리가 안 나요. 오늘 확인해 주실 수 있나요?
Sound hintyahng-jjoh-geh-suh soh-ree-gah ahn nah-yoh. oh-neul hwah-geen-heh joo-seel ssoo een-nah-yoh
Both sides don't work. Could you check them today?
Did you include all the changed details? Now switch roles and ask one follow-up question of your own.
죄송합니다. 영수증이 있으세요?
Sound hintjweh-sohng-hahm-nee-dah. yuhng-soo-jeung-ee ee-sseu-seh-yoh
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Check understanding · three questions
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